4 Things You Didn’t Know You Didn’t Know About Salesforce
At Skeleton Key, we specialize in helping nonprofits figure out the things they wish they’d known when they started using Salesforce. #1: Grounding the CRM in Your Team’s Business Context Salesforce was designed for corporate sales, and although much of its functionality can be adapted to suit nonprofit business needs, it’s not apples to apples. […]
Conflict Resolution for Nonprofits: Is It a ‘You’ Problem or an ‘Us’ Problem? (Ruth Truth Series #1)
Welcome to the first installment of Ruth Truth, where I share my hot takes with the aid of my cat, Ruthie. First up: “It’s not a ‘you’ problem, it’s an ‘us’ problem.” A lot of technology consulting work, as it turns out, is about conflict resolution between different nonprofit teams — a lot more than […]
