As we looked to optimize our CRM staffing resources, Justin's expertise and guidance were instrumental. His collaborative approach helped to bridge the gap between our Digital and Resource Development departments, ensuring both our technical and business teams are aligned and integrated to best support our Salesforce platform and the organization as a whole. Our new staffing model will foster deeper collaboration between departments, empower our teams to focus on the highest-value work, and ensure our CRM technology is able to drive CARE's fundraising and engagement outcomes for years to come.

Our organization is complex, and it's rare to find partners with both deep nonprofit experience and strong systems acumen who can speak our language and translate it into concrete solutions. Justin and Simone worked as an extension of our team over several major projects, and they have helped us successfully navigate complex changes to our technology, staffing, workflow, and governance, and empowered our team to keep up that momentum every step of the way.

Justin embedded with the Share Our Strength team for six months, leading our team through development of a comprehensive strategy and structure shift that integrated our Fundraising Product & Technology, Analytics, Training & Support, Donor Services, and Revenue Operations functions. With Justin's support, we laid the foundation to ensure our future fundraising strategies are backed up by strong technology, operational efficiency, and long-term investments in support, training, and data infrastructure. Most importantly, Justin’s empathetic approach to change management built bridges between teams and supported individuals and their sense of uncertainty from a place of compassion.

Justin is a fundraising unicorn. He has fundraising technology expertise, he understands nonprofit data, AND he gets what’s important to business users. Partner those skills with his composure and outstanding stakeholder communication skills and you know your project – and your business – are in good hands.

Justin’s team was the perfect partner to help illuminate the next strategic step in our evolution. They embedded themselves in SMU DataArts to get a deep sense of stakeholder perceptions and needs. They nailed the framing of key issues and technical needs, and helped crystalize the clear path forward. They are consummate listeners and thought partners who go the extra mile. We're eternally grateful for their wise counsel.

Working with Justin was an absolute pleasure! Animal Haven needed to refresh its marketing technology top-to-bottom, and as a small nonprofit with limited capacity, Justin was instrumental in helping us select an integrated set of 'best in class' tools to replace our legacy software. He helped us make informed, strategic choices that aligned with our budget and long-term goals, and then stuck around to spearhead the migration to the new systems to ensure the cutover process was seamless. He helped us anticipate challenges we hadn't foreseen and effortlessly swerved to accommodate our evolving needs. Justin cares as much about what happens after the consultant leaves as we do, and we're grateful to have him as a partner!

Justin and Simone take a people-focused approach to infrastructure and strategy that helps demystify the tools and align them with the organization’s mission and goals. They realistically assess the resources and capacity an organization has as it looks toward the future. Because Justin and Simone are fluent in both technology and nonprofits, they also know firsthand what goes wrong in tech transformations and how to steer their clients out of harm's way.