Organizational Strategy

We help nonprofit leaders transform strategic vision into organizational reality—building the culture, staffing models, and processes needed to create lasting impact. Here’s how:

Organizational Design & Workforce Strategy

You may need to revamp your staffing roles and structures as your goals, strategy, and resources change. We use a holistic, human-centric Organizational Development approach to balance staff contributions with desired outcomes. This approach prioritizes retention, continuity, and stakeholder inclusion. We offer:

Comprehensive staffing assessments and organizational redesign
Skills and competency mapping for mission-critical roles
Co-developed staffing models optimized for retention and business continuity
Workforce planning that includes stakeholder voices throughout
Guidance on mindful contraction, when required

Read about our organizational design and restructure for Share Our Strength‘s Fundraising Technology & Operations Team.

Change Management

Disconnected systems and misaligned culture can undermine even the best strategic plans. We use a range of tools, such as Prosci’s Five Tenets of Change Management, to help you build towards an environment in which culture, systems, and strategy reinforce each other to advance your mission. We can help you navigate change through:

Culture assessment and development planning
Change management approaches that meet staff where they are
Cross-departmental alignment and collaboration design

Stakeholder inclusion and facilitated conversations throughout transitions

Building High-Performing Teams

We know the daily workflows, pressures, and value of staff in Development Operations, Product Management, and Tech Support roles because we’ve been in their shoes. Our team development services include:

Fractional team leadership for operations and support functions
Management coaching for operational team leaders
Team support during change initiatives
Advice for implementing new staffing models and business processes

Business Process Analysis & Optimization

We often step into the role of Process Engineer, enabling your staff to spend more of their time focused on the strategic work they were hired to do. Our business process analysis and optimization services include:

Business process mapping and workflow optimization
Change management using our holistic, human-centric approach
Pre-migration process analysis to ensure new systems align with your actual workflows
Analysis as part of tech selection, to identify the right CRM or digital marketing solution for your nonprofit

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