We Are the Backstage Crew for Your Backstage Crew

Our holistic technology, organizational development, and management consulting services help nonprofit business, tech, and operational teams to innovate faster, metabolize change better, and amplify their causes more effectively.

Your Nonprofit Development Marketing Data Revenue Advancement Digital Philanthropy Product CRM Strategic Operations Experts

What We Do

Technology &

CRM & Marketing Systems Strategy
Salesforce for Nonprofits
Data Governance
Tech Assessments and Selections

Organizational Development

Org Design and Restructuring
Optimizing Ops & Support Teams
Business Process Analysis
Change Management

Management & Leadership

Strategic Tech & Operations Planning
Leadership Development Coaching
Workshop Design and Facilitation
Aligning Cross-Functional Teams

We've Got Your Back

We are a team of seasoned nonprofit professionals who have babysat the data syncs, reconciled the donor database with the bank, and rolled out new software, all while juggling a thousand other competing priorities. We are also empaths, coaches, and thought partners who care as much about the humans we work with as we do their causes. We’ve been in your shoes, and we’ll travel side by side with you to get you where you’re going.

Justin Birdsong

Founder & Principal (he/him)

Simone Carvalho smiling in a blue shirt with white polka dots against a green leafy background

Simone Carvalho

Principal Consultant (she/her)

Amanda Perkins

Senior Consultant (she/her)

In Our Clients' Words

Your Success is Our Success

We are partners, collaborators, and co-conspirators. We roll up our sleeves and we commit to finishing the job to the best of our ability, which means our solutions are durable and our clients feel empowered to continue leading the work after we’re gone.

Featured Case Study

Transforming Global-Scale Development Operations with Human Rights Watch

Fundraising Systems & Analytics Team Reorganization (2023)

HRW worked with Justin to transform their Development Operations team roles and structures, for the purpose of aligning them with its new global fundraising staffing model; streamlining cross-team collaboration; optimizing HRW’s fundraising systems and business processes for future growth; and enabling data-driven decision making.

Upcoming Events

Salesforce Trailblazer Community Logo, blue Salesforce cloud logo with dark blue text

Facilitate Like a Boss

February 13, 2024 @ 5-6pm ET
Register Here

Join Amanda as she provides insights on leading productive Salesforce sessions & business analysis, enhancing collaboration & eliciting requirements for successful projects. Everyone is welcome!

Apra Pennsylvania chapter logo inside an outline of the state of Pennsylvania

Data Governance: A Dry Topic That Juices Up Donor Outcomes

February 15, 2024 @ 12pm ET
Register Here

Justin will be joined by Lucy Pastier from APRA PA to explore how strong Data Governance can deepen donor engagement, make prospecting more efficient, and ultimately drive better fundraising success.

Logo for the 2024 Nonprofit Technology Conference, with purple, green, and blue letters on a white background

2024 Nonprofit Technology Conference

March 13-15, 2024
Register Here

Justin and Simone will both be in-person, and Skeleton Key is pleased to present 2 conference sessions: one on equitable decision-making through sociocracy, and another on building user stories. We're excited to see you there!

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2024 Bridge to Integrated Marketing & Fundraising Conference

July 31, 2024
Register Here

Justin and Simone will be in-person to present a live conference session on Day 1 called "Ready, Set, Migrate: Overcoming Tech Transition Hurdles," with a guest nonprofit panelist TBA.

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