#25NTC | Bridge the Gap: Staffing strategies to unify tech and business teams
Driving strategic outcomes in a nonprofit requires seamless collaboration between business teams in fundraising, engagement, and programs, and the technology teams that support the tools and data fueling results. However, bridging this gap often presents challenges around roles, ownership, and collaboration, leading to stalled progress, friction between team members, and poor Return-on-Investment on technology investments. […]
#24NTC | Equitable governance and consent-based decision making: an intro to Sociocracy
Nonprofits often need to pivot quickly to respond to humanity’s most pressing needs, and must swiftly execute a plan of action with input from a broad range of stakeholders. But for most organizations, even making everyday decisions can be an uphill battle. So how can nonprofit leaders align their teams toward efficient, inclusive decision-making? At […]
4 Things You Didn’t Know You Didn’t Know About Salesforce
At Skeleton Key, we specialize in helping nonprofits figure out the things they wish they’d known when they started using Salesforce. #1: Grounding the CRM in Your Team’s Business Context Salesforce was designed for corporate sales, and although much of its functionality can be adapted to suit nonprofit business needs, it’s not apples to apples. […]
Conflict Resolution for Nonprofits: Is It a ‘You’ Problem or an ‘Us’ Problem? (Ruth Truth Series #1)
Welcome to the first installment of Ruth Truth, where I share my hot takes with the aid of my cat, Ruthie. First up: “It’s not a ‘you’ problem, it’s an ‘us’ problem.” A lot of technology consulting work, as it turns out, is about conflict resolution between different nonprofit teams — a lot more than […]
