#25NTC | Bridge the Gap: Staffing strategies to unify tech and business teams
Driving strategic outcomes in a nonprofit requires seamless collaboration between business teams in fundraising, engagement, and programs, and the technology teams that support the tools and data fueling results. However, bridging this gap often presents challenges around roles, ownership, and collaboration, leading to stalled progress, friction between team members, and poor Return-on-Investment on technology investments. […]
#24NTC | Unlocking better technology collaborations through user stories
Communication in any relationship can be challenging, and nonprofit technology projects are no different. Has your organization struggled to articulate your fundraising, grant management, program, or other business needs to the technical teams helping configure your software? At the 2024 Nonprofit Technology Conference hosted by NTEN in Portland, OR, Skeleton Key Principal Consultant Simone Carvalho […]
4 Things You Didn’t Know You Didn’t Know About Salesforce
At Skeleton Key, we specialize in helping nonprofits figure out the things they wish they’d known when they started using Salesforce. #1: Grounding the CRM in Your Team’s Business Context Salesforce was designed for corporate sales, and although much of its functionality can be adapted to suit nonprofit business needs, it’s not apples to apples. […]
