#24NTC | Unlocking better technology collaborations through user stories

Simone Carvalho speaking in front of a group at the 2024 Nonprofit Technology Conference wearing a flowered dress.

Communication in any relationship can be challenging, and nonprofit technology projects are no different. Has your organization struggled to articulate your fundraising, grant management, program, or other business needs to the technical teams helping configure your software? At the 2024 Nonprofit Technology Conference hosted by NTEN in Portland, OR, Skeleton Key Principal Consultant Simone Carvalho […]

4 Things You Didn’t Know You Didn’t Know About Salesforce

At Skeleton Key, we specialize in helping nonprofits figure out the things they wish they’d known when they started using Salesforce. #1: Grounding the CRM in Your Team’s Business Context  Salesforce was designed for corporate sales, and although much of its functionality can be adapted to suit nonprofit business needs, it’s not apples to apples. […]